A global leader in industrial and transportation innovation partnered with Stellafai to accelerate its technological transformation, by implementing a structured OKR (Objectives and Key Results) framework. This collaboration aimed to unify teams, scale foundational products, and elevate the developer experience through measurable progress.

OKRs have enabled this organisation to align its strategic objectives, foster a culture of accountability, and achieve significant milestones in its digital transformation journey.

The Challenge

The organisation faced several challenges in its transformation:

• Aligning Vision and Execution: With large-scale initiatives such as enhancing operational efficiency and advancing DevSecOps Enablement, the company needed a system to connect high-level goals to actionable outcomes.
• Scaling Knowledge and Collaboration: Sharing knowledge efficiently across global teams proved difficult due to inconsistent tools and processes.
• Streamlining Operations: Improving ticket lead times, developer satisfaction, and the adoption of foundational products was necessary to deliver value faster.
• Driving Accountability: Clear ownership and measurable progress were required to ensure impactful execution across diverse initiatives.

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The Stellafai Solution

Stellafai worked closely with the organisation to embed OKRs as a foundational part of its operational strategy. The key elements of the solution included:

1. OKR 101 Workshops

Stellafai kicked off the engagement with OKR workshops, helping the leadership prioritise challenges and define clear objectives. These sessions ensured alignment across departments and laid the groundwork for a transformative journey.

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2. Stellafai Platform

The Stellafai platform became a central hub for OKRs. Teams used it to:

• Track progress on key initiatives such as transformation labs and DevSecOps practices.
• Access resources to guide decision-making and prioritise high-impact goals.

3. Training and Coaching

Stellafai offered ongoing coaching sessions to support teams in maintaining momentum and addressing roadblocks.

“Stellafai has given us both a structure and a way of working with OKRs that has really helped the implementation. It has helped us connect the whole team to our purpose and objectives, driving commitment as well as performance. This has given the teams more autonomy while increasing clarity and connecting the daily work to the bigger picture. I really feel that we're closer to our North Star because of it." - Head of Strategy & Transformation

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The Transformation

The organisation has made significant strides across several initiatives:

1. Scaling Enablement Services:
   • Delivered 200 Enablement Services, supported by streamlined workflows and dashboards for capacity planning.
   • Reduced average ticket lead times by 30%, improving operational efficiency.
2. Operational Framework Implementation:
   • Published 80% of the framework toolchain, providing developers with clear, transparent workflows.
   • Initiated a pilot for inner-source development to foster collaboration across foundational products.
3. Knowledge Management:
   • Integrated a knowledge-sharing platform, achieving a 100% activation rate with 1,000 active users.
   • Answered 95% of questions on the platform, reducing support burdens and improving developer engagement.
4. Transformation Labs:
   • Completed the transformation of two teams, with a backlog of 12 additional teams ready to join the initiative.
   • Hosted 13 "selling meetings" to drive awareness of the labs’ impact and attract participation.
5. Monitoring and Observability:
   • Published 10 predefined use cases and implemented dashboards for tools, enhancing visibility into application performance.

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Key Outcomes

The use of OKRs has helped drive transformative results for the organisation:

• Strategic Alignment: Teams now operate with a unified focus on achieving measurable OKRs, ensuring every action contributes to broader organisational goals.
• Improved Efficiency: Initiatives like Enablement Services and streamlined workflows have reduced bottlenecks and improved lead times.
• Empowered Collaboration: Knowledge-sharing platforms and inner-sourcing pilots have fostered a culture of collaboration and innovation.
• Operational Excellence: The adoption of OKRs has enabled better resource allocation, tracking, and decision-making across departments.
• Enhanced Monitoring: Dashboards and predefined use cases have strengthened monitoring capabilities, enabling proactive management of application performance.

Looking Ahead

This organisation is committed to building on its transformation success by:

• Expanding Framework Enhancements: Improving components and aligning with standardised frameworks to further enhance developer experience.
• Scaling Inner-Sourcing Initiatives: Increasing the adoption of collaborative development practices across foundational product teams.
• Fostering Continuous Improvement: Leveraging Stellafai’s coaching and platform insights to refine OKRs, adapt to challenges, and maximise impact.
• Driving Developer Excellence: Continuing efforts to reduce bottlenecks, improve workflows, and elevate the developer experience.

With Stellafai’s ongoing support, the organisation is well-positioned to lead in digital innovation while achieving operational excellence.